Key Summary
Museum. The privacy and security of your personal information is extremely important to us. This privacy policy explains how we collect and process your personal data, to make sure you stay informed and can be confident about giving us your information. It also tells you about your privacy rights and how the law protects you.
This page will inform you of all the things we do with your personal data. In certain circumstances when we are collecting or processing personal data about you we may also provide an extra privacy notice.
Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, and any other details you provide when you sign up for our newsletter, make a booking, or contact us.
Usage Data: We may collect information about how you use our website, including your IP address, browser type, pages visited, and time spent on the site.
Cookies: Our website uses cookies to enhance user experience. You can control cookie settings via your browser and the cookie icon on the bottom left of your screen.
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, or work more efficiently, and to provide information to the site owner. Below is a list of the cookies we have detected, what they are for, and how long they last, generated automatically from a scan of this website and kept up to date whenever the site owner re-scans it.
Strictly Necessary
Required for the website to function. These cannot be switched off and do not require consent under UK/EU law.
| Name | Provider | Purpose | Duration |
|---|
Google reCAPTCHA | Google reCAPTCHA | Google recaptcha for protection of contact forms against spam/ bots. | 30 days |
Analytics / Statistics
Help us understand how visitors use the site so we can improve it. Data is generally aggregated and anonymous.
| Name | Provider | Purpose | Duration |
|---|
_ga | Google Analytics | Distinguishes unique visitors by assigning a randomly generated ID. (inferred from an embedded script; set client-side by JavaScript so it may not appear until a visitor accepts consent.) | 2 years |
_ga_XXXXXXX | Google Analytics (GA4) | Used by Google Analytics 4 to persist session state. (inferred from an embedded script; set client-side by JavaScript so it may not appear until a visitor accepts consent.) | 2 years |
_gid | Google Analytics | Distinguishes unique visitors. (inferred from an embedded script; set client-side by JavaScript so it may not appear until a visitor accepts consent.) | 24 hours |
_gat | Google Analytics | Used to throttle the rate of requests sent to Google Analytics. (inferred from an embedded script; set client-side by JavaScript so it may not appear until a visitor accepts consent.) | 1 minute |
Marketing / Advertising
Used to track visitors across websites to display relevant adverts and measure campaign performance.
| Name | Provider | Purpose | Duration |
|---|
_gcl_au | Google Ads | Used by Google AdSense to experiment with advertising efficiency. (inferred from an embedded script; set client-side by JavaScript so it may not appear until a visitor accepts consent.) | 3 months |
_gac_ | Google Ads | Contains campaign-related information for Google Ads conversion tracking. (inferred from an embedded script; set client-side by JavaScript so it may not appear until a visitor accepts consent.) | 3 months |
You can change your cookie preferences at any time using the cookie icon shown in the corner of the screen, or via the consent banner shown on your first visit.
How We Use Your Information
We use your information for the following purposes:
– To provide and manage our services at Stourbridge Glass Museum.
– To communicate with you, including sending newsletters, updates, or responding to inquiries.
– To improve our website and services based on user feedback and usage patterns.
– To comply with legal obligations and protect our rights.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
– With trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
– When required by law or to protect our rights.
Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have the right to:
– Request access to the personal information we hold about you.
– Request correction of inaccurate or incomplete personal information.
– Request deletion of your personal information, subject to certain legal exceptions.
– Withdraw your consent to our processing, where we rely on your consent.
To exercise any of these rights, please contact us at the email address provided below.
About Us and this Privacy Policy
Stourbridge Glass Museum is a ‘controller’ for the purposes of the General Data Protection Regulation (EU) 2016/679 and responsible for your personal data (collectively referred to as ‘we’, ‘us’, ‘our’, ‘the BGF Trust’ and ‘SGM’ in this privacy policy.
The British Glass Foundation (BGF) and its trading subsidiary, BGF Trading, are dedicated organisations that operate Stourbridge Glass Museum. As a charitable trust, the British Glass Foundation is committed to preserving the rich heritage of glassmaking in the Stourbridge area and promoting public understanding of this unique craft. Their work focuses on safeguarding the historical significance of glassmaking in the region while providing educational resources and activities for the public.
Contact Details
If you would like this privacy notice in another format (for example: audio, large print, braille) please contact us.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
BGF Trading & British Glass Foundation
Stourbridge Glass Museum
Glass Museum Stuart Works, High St, Wordsley, Stourbridge DY8 4FB
Email: Info@Stourbridgeglassmuseum.org.uk
Phone: 01384900447
Changes to the privacy policy and your duty to inform us of changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be revised. We encourage you to review this policy periodically for any updates.
This version was last updated on October 18th 2024.
Third-Party Links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy notices. When you leave our website, we encourage you to read the privacy notice of every website you visit.
