Volunteering

We are not currently taking applications for new volunteers.

Thank you for your interest in Volunteering. We are in the very fortunate position where we have enough volunteers. We will review this in the Spring of 2027. You are welcome to apply using the SGM Volunteer Application Form and we will be in touch when volunteer spaces become available.

Volunteer Roles

Front of House Volunteer

You will provide all visitors to the Museum with a warm welcome and help them to have a great day out. Our staff and volunteers are passionate about the museum and its collections and want to build a reputation for providing exceptional customer service. You will be selling tour tickets, retail items, giving introductions to the museum galleries, and helping to maintain the security of the building.

This role will suit you if…

  • You are a great team player.
  • Love talking to people of all ages.
  • Confident in meeting new people – you’ll meet a lot each day!
  • Outgoing personality and ability to work as part of a team.
  • Reliable and committed.

Tour Guide Volunteer

Tour guides have a vital role to play in delivering inspiring and enjoyable tours, helping our visitors to learn more about our collections and the history of Glassmaking in Stourbridge. Currently the museum is offering several different type of tours.

This role will suit you if…

  • Love talking to people of all ages.
  • Outgoing personality and ability to work as part of a team.
  • Interest and enthusiasm to share the social stories of workers and our collections.
  • Developing your own tour based on your interest and also help out with events and educational events.

Back of House Volunteer

 Various jobs needs to be done around the museum, i.e, helping the curator for new exhibition, stock take for the museum shops, sorting out of the donated glass for sales.

This role will suit you if…

  • Work well independently.

  • Are confident with Microsoft packages: Excel, Word, Outlook.

  • Are precise.

  • Are reliable and committed.

Activity & Events Volunteer

The museum hosts various activities for both children and adults throughout the year.  This role is to work with the museum staff to help children doing the craft, helping to run the activity with museum staff, stewarding the Canal walks and tunnel tours and promote the museum at the external events.

This role will suit you if…

  • You are used to supporting children to learn.
  • You have patience and are dedicated to Children achieving a great experience.
  • Are a great team player.

Conservation and Library Volunteer

Working with the museum curator to work with collection items and cataloguing library book collection.

This role will suit you if…

  • You are patient and diligent.

  • Can work alone and as part of a small team.

  • Enjoy working behind the scenes.